Privacy Policy

We collect personal information to provide heating, ventilation, and air conditioning (HVAC) services efficiently and safely. This includes:

• Full name

• Phone number and email address

• Service location or property address

• Preferred communication method

• Service history, appointment details, and billing info

• Communication records (calls, texts, emails)

We may also collect website usage data (e.g., IP address, browser type) through cookies to improve site performance and security.

We use personal information to:

• Schedule and confirm service appointments

• Dispatch technicians and send arrival notifications

• Provide maintenance reminders and service recommendations

• Issue invoices and payment receipts

• Respond to support or emergency service requests

• Comply with safety, insurance, or regulatory requirements

We do not sell or rent your personal data. Your information may be shared only with:

• Trusted service providers that assist with billing, scheduling, SMS communication, or web hosting

• Legal authorities if required to comply with laws or protect our business interests

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may contact us at any time to:

• Request access or changes to your personal data

• Opt out of email or SMS communication

• Request data deletion, where legally permissible

We implement reasonable security measures—including encryption, access controls, and secure servers—to protect your information.

This Privacy Policy is:

• Linked in the footer of every page on our website

• Available next to any online form that collects personal information

• Updated periodically; the most current version will always be accessible online